Shipping policy

This Shipping Policy is for Tide Turners Books & More and was last updated 6/17/2024

1. Shipping & Delivery Options

Tide Turners Books & More uses USPS domestic shipping rates. Shipping rates are calculated at checkout. We do offer FREE local pickup but you will need to reach out to the us before checkout.

2. Processing Times

Processing times vary by product. Please allow 2-3 business days for us to process any book or merchandise orders (other than apparel). Apparel may take up 14 days to ship as theses items are printed on demand.

3. Cancellations

After an order is submitted, processing begins and the order cannot be cancelled. If there are questions about cancelling an order, please contact us.

4. Returns

Returns will be accepted within 30 days from the original purchase date. Items must be returned unused and in original condition. Some items, such as items on sale or used books, may be ineligible for returns. 

5. Delayed Orders

In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provide delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's status.

6. Damaged Orders

Tide Turners Books & More is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider. 

7. Shipping Restrictions

*Orders cannot be shipped to P.O. Boxes.

The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the U.S.. As such, any unauthorized items for air shipment may require a different shipping method.

8. Contact

For questions about this shipping policy, contact tideturnersbooks@gmail.com